7cb Privacy Policy

1. Introduction

7cb ("7cb", "we", "us", "our") operates the online betting and casino platform accessible at 7cb.org (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who register, access, or otherwise interact with the 7cb platform ("Users", "you").

This Privacy Policy describes the categories of personal information we collect, the purposes for which we process that information, the legal bases on which we rely, the parties with whom we may share it, the period for which we retain it, and the rights available to you in respect of your personal data.

By registering a 7cb account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the 7cb Terms and Conditions, which govern your use of the platform.

2. Data We Collect

7cb collects the following categories of personal data from users:

• Identity Data: Full name, date of birth, gender, and copies of identity documents (such as CNIC, passport, or driving licence) provided during account verification.
• Contact Data: Email address, mobile phone number, and residential address, including city and province within Pakistan.
• Account Data: Username, encrypted password, account balance, betting history, casino game history, transaction records, and bonus utilisation records associated with your 7cb account.
• Financial Data: Payment method details such as JazzCash account numbers, Easypaisa wallet identifiers, and bank account information (HBL, UBL, Meezan Bank, Bank Alfalah) used for deposits and withdrawals. 7cb does not store full payment card numbers on its own servers.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session duration collected automatically when you access the 7cb platform.
• Usage Data: Pages viewed, games accessed, betting markets visited, links clicked, and other behavioural data generated during your sessions on 7cb.
• Communications Data: Records of any support requests, complaints, or other communications you submit to 7cb through the platform's support channels.

3. How We Collect Data

7cb collects personal data through the following means:

• Direct Interactions: Data you provide when registering a 7cb account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically via server logs, cookies, and similar technologies when you visit or interact with any page of the 7cb platform.
• Third-Party Verification Providers: Identity and address verification data received from third-party KYC (Know Your Customer) service providers engaged to verify the identity documents submitted by 7cb users during account verification.
• Payment Processors: Transaction confirmation data received from JazzCash, Easypaisa, and banking partners when processing deposits and withdrawals on the 7cb platform.

4. How We Use Your Data

7cb processes personal data for the following purposes:

• To create, manage, and administer your 7cb account, including processing your registration, verifying your identity and age, and maintaining your account settings.
• To process deposits, withdrawals, and bet settlements in Pakistani Rupees via your chosen payment methods.
• To comply with anti-money laundering (AML) obligations, including verifying the source of funds where required and filing reports to relevant authorities where legally mandated.
• To operate responsible gaming programmes, including enforcing deposit limits, self-exclusion requests, and age verification controls on the 7cb platform.
• To detect and prevent fraud, cheating, collusion, bonus abuse, and other prohibited activities under the 7cb Terms and Conditions.
• To personalise your experience on the 7cb platform, including displaying relevant betting markets, casino games, and promotional offers based on your activity history.
• To communicate with you about your account, including transaction confirmations, security alerts, and responses to support enquiries.
• To send marketing communications about 7cb promotions and new features, where you have not opted out of such communications.
• To analyse platform usage patterns and improve the performance, security, and content of the 7cb platform.

5. Legal Basis for Processing

7cb processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the contract between you and 7cb, including account management, bet settlement, and payment processing.
• Legal Obligation: Processing required to comply with applicable legal requirements, including AML regulations, age verification obligations, and responses to lawful requests from competent authorities.
• Legitimate Interests: Processing undertaken for 7cb's legitimate business interests, including fraud detection, platform security, and analytics, where such interests are not overridden by your privacy rights.
• Consent: Processing of data for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time through your 7cb account settings or by contacting support.

6. Data Sharing & Disclosure

7cb does not sell your personal data to third parties. We may share your data with the following categories of recipients in the circumstances described:

• KYC and Identity Verification Providers: Third-party services engaged to verify identity documents and age submitted during account registration or at withdrawal.
• Payment Processors: JazzCash, Easypaisa, and banking partners, to whom financial data is transmitted solely to the extent necessary to process transactions you initiate on 7cb.
• Technology and Hosting Providers: Infrastructure providers who host and operate the 7cb platform under contractual data processing agreements that prohibit them from using your data for any purpose other than providing services to 7cb.
• Regulatory and Law Enforcement Authorities: Where 7cb is required by law, court order, or lawful regulatory request to disclose information about a user, we will comply with such requirements and, where legally permitted to do so, will notify the relevant user.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by 7cb, subject to professional confidentiality obligations.

7. Data Retention

7cb retains personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal obligations. Specifically:

• Account data, transaction records, and identity verification documents are retained for a minimum of five (5) years following account closure, as required by applicable AML and record-keeping regulations.
• Communications data is retained for a period of two (2) years from the date of the last communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Technical and usage data collected via automated means is retained in aggregated or anonymised form for analytical purposes after individual session data is deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 7cb's internal data disposal procedures.

8. Cookies & Tracking Technologies

The 7cb platform uses cookies and similar tracking technologies to deliver and improve the platform experience. Categories of cookies used include:

• Strictly Necessary Cookies: Required for the platform to function, including session management, authentication, and security. These cannot be disabled without impairing platform functionality.
• Performance Cookies: Used to collect anonymised data on how users interact with the 7cb platform, enabling analysis and improvement of performance and user experience.
• Functionality Cookies: Store your preferences such as language settings, preferred payment method display, and responsible gaming limit settings.
• Marketing Cookies: Used, where you have consented, to display relevant promotional content on the 7cb platform based on your browsing and betting activity.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7cb platform.

9. Data Security

7cb implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption of all data transmitted between your browser and the 7cb platform, encrypted storage of passwords and sensitive account credentials, access controls restricting internal access to personal data on a need-to-know basis, and regular security assessments of platform infrastructure.

While 7cb takes reasonable and appropriate steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your 7cb account credentials and for enabling two-factor authentication where available. If you suspect any unauthorised access to your 7cb account, please contact platform support immediately.

10. Your Rights

Subject to applicable law, you may have the following rights in respect of your personal data held by 7cb:

• Right of Access: You may request a copy of the personal data 7cb holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your 7cb account.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to 7cb's legal retention obligations.
• Right to Restrict Processing: You may request that 7cb restricts the processing of your personal data in specified circumstances.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time by updating your communication preferences in your 7cb account settings.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a machine-readable copy of the personal data you have provided to 7cb.

To exercise any of the above rights, please contact 7cb support through the official platform channel. 7cb will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. Identity verification may be required before processing certain requests.

11. Children's Privacy

The 7cb platform is strictly intended for users aged 18 and above. 7cb does not knowingly collect, process, or store personal data from individuals under the age of 18. If 7cb becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be permanently closed. If you have reason to believe that a minor has registered on the 7cb platform, please contact support immediately so that appropriate action can be taken.

12. Third-Party Services

The 7cb platform integrates with third-party services — including game providers, payment processors, and analytics tools — that may process certain data in connection with their service delivery. Each such third party operates under its own privacy practices. 7cb selects third-party service providers with due regard for data protection standards and requires them to process user data only as necessary to provide the contracted services. 7cb is not responsible for the privacy practices of third-party services that operate outside the direct control of the platform.

13. Policy Updates

7cb may update this Privacy Policy from time to time to reflect changes in applicable law, platform operations, or data processing practices. Where changes are material, 7cb will notify registered users by displaying a prominent notice on the platform or by email to the registered address. The "Last Updated" date at the top of this page indicates when the current version of the Privacy Policy became effective. Continued use of the 7cb platform after the effective date of any update constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 7cb, please contact us through the official support channel on the platform. The 7cb support email address is displayed in the footer of all platform pages as plain text for your reference. 7cb aims to respond to all privacy-related enquiries within a reasonable timeframe.