7cb Frequently Asked Questions

7cb requires a valid government-issued photo ID — your CNIC is the most commonly used document in Pakistan. You may also be asked to provide proof of address such as a utility bill or bank statement, and proof of the payment method you use (for example, a screenshot of your JazzCash or Easypaisa account registered in your name). Verification documents are reviewed by the 7cb team typically within one business day.

No. 7cb strictly permits one account per individual. Opening multiple accounts — whether using different email addresses, mobile numbers, or payment methods — is a direct breach of the 7cb Terms and Conditions. If multiple accounts are detected, all of them will be closed and any balances linked to the prohibited activity will be forfeited. If you have forgotten your login details, use the account recovery option rather than creating a new account.

If you are having trouble logging in to 7cb, first check that you are using the correct email address and password. Use the password reset option on the login page if you have forgotten your credentials. If your account appears to be suspended or restricted, contact the 7cb support team through the official platform channel. Common reasons for login issues include failed verification, account suspension following a self-exclusion request, or a temporary security lock triggered by multiple failed login attempts.

To close your 7cb account, contact the support team through the official platform channel and submit a closure request. Any verified real-money balance in your account at the time of closure will be returned to your registered payment method after identity verification is completed. Account closure requests are typically processed within a few business days. If you are closing your account due to gambling concerns, the 7cb team can also discuss self-exclusion options before the closure is finalised.

Yes, Easypaisa is a fully supported deposit and withdrawal method on 7cb. The process is the same as with JazzCash — log in, go to the Deposit section, select Easypaisa, enter your PKR amount, and complete the transaction through your Easypaisa wallet. Your Easypaisa account must be registered in your own name. If you run into any issues with an Easypaisa transaction, contact 7cb support with your transaction reference number for assistance.

7cb supports deposits and withdrawals via several major Pakistani banks, including HBL, UBL, Meezan Bank, and Bank Alfalah. Bank transfers are processed to and from accounts held in your own name only. Processing times for bank transfers are typically longer than JazzCash or Easypaisa — usually one to three business days depending on your bank's internal processing schedule. Always double-check the bank account details provided in the 7cb deposit section before initiating a transfer.

The minimum deposit amount on 7cb varies by payment method and is displayed in the Deposit section of your account at the time of the transaction. As a general guide, mobile wallet deposits via JazzCash and Easypaisa typically carry lower minimums than bank transfer deposits. All deposits are processed in Pakistani Rupees (PKR). If you are depositing for the first time and want to test the platform before committing a larger amount, start with the minimum to get familiar with the deposit flow.

7cb does not charge platform fees on standard withdrawals. JazzCash and Easypaisa withdrawals are generally the fastest, often processed within a few hours after identity verification is confirmed. Bank withdrawals to HBL, UBL, Meezan Bank, and Bank Alfalah typically take one to three business days. Your payment provider may apply its own transfer fees, so check with your bank or mobile wallet provider. Withdrawals may be delayed if your account verification is incomplete.

Yes. 7cb offers live in-play betting on PSL matches, allowing you to place bets as the game progresses. Live betting markets update in real time based on match events such as wickets, boundaries, and run rate shifts. This makes following a Lahore Qalandars vs Islamabad United match on 7cb a much more interactive experience than simply placing a pre-match bet. Odds move quickly in live betting, so place your bets promptly when you spot value.

7cb offers a large selection of slot titles, including popular JILI slots and titles from other leading game providers. All slot games on 7cb use certified random number generator (RNG) technology to ensure fair and unpredictable outcomes on every spin. RTP (Return to Player) percentages for individual games are published by the game provider and can usually be found in the game's information panel. No slot outcome on 7cb is influenced by previous spins or account history.

Yes. The 7cb platform is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app — simply visit 7cb.org in your mobile browser and log in to access all games, including slots, live casino, and sports betting. The mobile layout adjusts automatically to your screen size. Most players in Pakistan access 7cb via their smartphones, so the mobile experience is a core part of the platform design.

WM Live is a live dealer casino section on 7cb offering real-time table games hosted by professional dealers streamed in high definition. Available games in the WM Live section typically include live baccarat, live roulette, live blackjack, and dragon tiger. Results are determined by real cards and real wheels — not by software — giving players a more immersive experience. You can access WM Live from the main navigation menu after logging in to your 7cb account.

7cb is accessible from major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and Quetta, as long as you have an internet connection and meet the 18+ age requirement. It is your responsibility to ensure that accessing online betting and casino services complies with all applicable laws in your city and province. 7cb recommends that all users review local regulations before registering an account.

A wagering requirement is the number of times you must bet a bonus amount (or bonus plus deposit amount, depending on the offer) before the resulting funds become withdrawable. For example, if 7cb credits you a Rs 1,000 bonus with a 20x wagering requirement, you must place a total of Rs 20,000 in qualifying bets before that bonus balance is released for withdrawal. Not all games contribute equally to wagering — slots typically contribute 100%, while table games may contribute less. Full details are in the individual promotion terms.

Yes. All 7cb bonuses have an expiry period during which the wagering requirements must be completed. If you do not fulfil the wagering requirements within the specified time — typically between 7 and 30 days depending on the promotion — the bonus and any associated winnings will be forfeited automatically. The expiry date for any active bonus is displayed in your 7cb account under the bonuses section. Set a reminder to check your progress before the deadline.

7cb runs loyalty and VIP programmes that reward active players with points, cashback, and exclusive offers based on their betting and gaming activity on the platform. Higher activity levels unlock access to better rewards, faster withdrawals, and dedicated account support. Details of the current loyalty programme structure are available in the promotions section of your 7cb account. Regular cricket bettors and casino players tend to accumulate points quickly, especially during active PSL seasons.

Self-exclusion is a responsible gaming tool available to all 7cb account holders. When you activate self-exclusion, your account is immediately suspended and you are blocked from re-registering for the duration of the exclusion period. Periods start at a minimum of six months and can be set for longer or indefinitely. During the exclusion, 7cb will remove you from all marketing communications. To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact the 7cb support team directly.

7cb allows you to set daily, weekly, and monthly deposit limits as well as loss limits in PKR directly from your account settings under the Responsible Gaming section. Limit reductions take effect immediately. Limit increases have a mandatory 24-hour cooling-off period before they come into force — this delay is intentional and protects players from impulsively raising limits during a losing session. Setting limits before you start playing is one of the most effective responsible gaming steps any 7cb player can take.

If you feel that your betting or casino activity on 7cb is negatively affecting your finances, relationships, or wellbeing, take action immediately. Use the cool-off or self-exclusion tools in your account settings to suspend your account. Contact the 7cb support team through the platform's official channel — the team is trained to assist players dealing with gambling-related concerns without judgement. Acting early, before significant harm occurs, is always the right decision. 7cb takes problem gambling seriously and will support your decision to step back.